These Terms & Conditions govern your use of the Ello Branding website (ellobranding.com) and any services provided by Ello Branding. By accessing our site or engaging our services, you agree to these terms in full.

1. About Us

Ello Branding is a brand design agency based in Texas. For any questions regarding these terms, contact us at hello@ellobranding.com.

2. Use of Our Website

You may use our website for lawful purposes only. You agree not to:

• Use the site in any way that violates applicable laws or regulations

• Reproduce, duplicate, or exploit any part of our site without written permission

• Attempt to gain unauthorised access to any part of our site or its systems

• Transmit any unsolicited or unauthorised advertising or promotional material

We reserve the right to restrict or terminate access to our site at any time without notice.

3. Intellectual Property

All content on ellobranding.com — including text, graphics, logos, images, and design work — is the property of Ello Branding and is protected by applicable copyright and intellectual property laws. Nothing on this site grants you a licence to use our content without prior written consent.

Client work displayed in our portfolio is shown with permission. If you believe your work has been displayed in error, please contact us at hello@ellobranding.com.

4. Our Services

Ello Branding provides brand design services including but not limited to visual identity, logo design, packaging, and digital assets. Specific deliverables, timelines, revisions, and fees are outlined in individual client proposals and agreements, which take precedence over these general trms.

5. Payments

Payment terms for all projects are outlined in your individual proposal or service agreement. A deposit is required before work commences. All prices are in USD unless otherwise stated.

When online payment is made available through our site, all transactions will be processed securely through a third-party payment provider. Ello Branding does not store payment card details.

6. Refunds & Cancellations

Deposits are non-refundable once work has commenced. Cancellation terms are outlined in your individual service agreement. If no agreement is in place, a kill fee may apply based on the stage of work completed.

7. Disclaimer of Warranties

Our website and its content are provided on an "as is" basis. Ello Branding makes no warranties, express or implied, regarding the accuracy, completeness, or suitability of any content on the site. We do not guarantee that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, Ello Branding shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability in connection with any claim shall not exceed the total fees paid by you for the specific service giving rise to the claim.

9. Third-Party Links

Our website may contain links to third-party websites. These are provided for convenience only. Ello Branding has no control over the content of those sites and accepts no responsibility for them or for any loss or damage arising from your use of them.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. You can read our full Privacy Policy at ellobranding.com.

11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our site following any changes constitutes your acceptance of the new terms.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of Texas. Any disputes arising from these terms or your use of our site shall be subject to the exclusive jurisdiction of the courts of Texas. Both parties agree to attempt good-faith resolution before pursuing legal action.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Ello Branding hello@ellobranding.com